Hey, I've been going through the biggest headache over the last few months with my internet provider about having ridiculously slow speeds that they seem to not have a clue about why.
We are eligible and pay for 100mbps downloads with 50mbps uploads. Yet our speeds consistently stay at 5 Mbps down and 4 Mbps up.
The provider is certain that the line to our house is fine and capable of 100mbps as everyone in the area reaches the speed yet we don't.
They keep sending us out new modems as they think they've all been faulty. With no changes in speed on each. I've checked the terminations within our house as I'm a 4th year electrician who studied a small bit of Comms at tafe. And they seem perfect, I've even reterminated the line
Our ping stays low (9ms usually for most servers)
Just wondering if anyone know what could cause the dramatic drop in speeds? There is a join outside my house in a pit which I believe could be stuffed or corroded as the sticker said it was repaired in 2010, but I'm only a rookie.
Any help will be greatly appreciated. I've spent 5 hours on the phone over the last two days with the provider who just run circles with modem restarts.
Thanks. 😰
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